Skip to Main Content

My Cart 0

Cliff-Tek Industries Limited Warranty

Cliff-Tek Industries warranties all products for five years against defects in material and workmanship. This warranty is effective from the original purchase date if brought to our attention within five years after the purchase from Cliff-Tek or from an authorized reseller. If a defect is found within five years, Cliff-Tek will send a replacement product at no charge. Product warranties when purchased through unauthorized resellers are not guaranteed.

If a replacement is no longer available, Cliff-Tek will offer a replacement that is comparable to the original product’s purchase price. Cliff-Tek’s warranty is for replacement products only and does not warrant removal of the product nor installation of replacement products.

This warranty does not apply to the following situations:

  • Products that have been improperly modified, adjusted or repaired after leaving Cliff-Tek premises
  • Products that have been subjected to misuse, mishandling, misapplication or accident
  • Products that are damaged due to improper configuration, design and/or layout
  • Products that are damaged due to improper installation or connection
  • Products used in an inappropriate location or in environmental conditions (temperature, humidity, moisture, etc.) outside the normal specified range
  • Products used in connection with any components, devices or systems other than those explicitly approved as compatible with Company’s products and listed on Company’s website
  • Electrical power surges and spikes
  • Damage from lightning, high winds, hail, flooding, tornado, fire or other “acts of god”

In the event a defective product is encountered, please contact us at 855-254-3835 or email Sales@Cliff-Tek.com.